Every piece is made by hand in my studio, so all sales are final. I'm not able to accept returns or exchanges.
If something arrives damaged: I pack every order carefully, but if a piece breaks in transit, I'll make it right. Email me at catl.clay.co@gmail.com within 2 days of delivery with your order number and photos of the damaged piece and the packaging. You can choose a replacement or a full refund for that piece.
Custom and wedding pieces are made to order and can't be returned, refunded, or exchanged.
Questions before you order? Send me a message. I'm happy to help.
